Husband's Career Shift
(Green Bay, WI)
You may remember me from May this year. I used your site for my first two interviews and more. I cannot tell you how much your site assisted me in getting the job.
I actually had a total of 10 hours of interviews with a company that only hires 1% of their applicants. It is a phenomenal job and required 10 hours of multiple level interviews.
So thank you very much!
I wanted to ask you another question about building a resume for my husband. He is 26 and has been a GM at a local thriving restaurant for 3 years. He is looking for anything that's not commission-based and at any level. He is not sure where to begin his resume because there are so many directions he can take.
Would you suggest marketing his skills vs accomplishments? In what areas would you highlight? It makes it kind of difficult because he does not yet know what kinds of positions to begin applying for.
Any advice would be greatly appreciated. Thank you!
Good to hear from you again. Glad your job is working out. Not too many people today love their job. So you're one of the lucky ones.
It's always tough to create a resume when you're trying to shift careers and move into another industry. However, you're right, your husband should focus more on his "transferable skills" than accomplishments specific to managing a restaurant.
Here are some suggestions to get him thinking:
- Willingness to work long hours, including nights and weekends to accomplish company goals ( although I'm sure this is one of the reasons he probably wants out of the restaurant business). Even so, it demonstrates he's a hard worker and is dependable. Most jobs aren't going to require that kind of commitment, but anyone who sticks with tough assignments is viewed very positively.
- The restaurant business is notorious for turnover. As a GM, did he reduce turnover? If so, this management skill speaks volumes about his ability to not only get the most out of people, but keep morale high.
- What about resolving customer complaints or developing customer loyalty? How successful was the restaurant before he took it over as GM? I'm sure he can quantify how business increased, costs were reduced, and profits increased under his leadership. Every company needs this.
Go out to my, What are your strengths?, page for a list of 109 character traits and skills. This checklist will help your husband recognize his strengths.
Make 2 copies of the list. Have him check off those strengths he thinks he has; then, you check off on your copy of the list of those strengths you think he has.
Compare the lists and discuss them together.
I attended a leadership training workshop a few years back and they told us that the best sales people came out of the restaurant and hospitality industries. The reason is because these industries deal with the demanding retail public. Leaders in these industries have excellent people skills and know how to solve problems and keep people happy.
Therefore, your husband might want to focus on a career in sales. It pays well, and if he chooses the right industry he can enjoy a lot of flexibility, including working out of your home and having more control over his schedule.
Who doesn't enjoy more freedom?!
Not all sales positions are totally commissioned base. Some offer reasonable base salaries, expense accounts, and other support. I know someone who is an inside sales rep for a tire wholesaler. He is earning over $75,000 a year basically taking orders over the phone and answering customer questions.
Another good career option for your husband is anything service or warranty related. There are dozens of jobs involving customer service in a variety of industries. I'm sure your husband would be very good at it.
Hope this helps a little. Let me know when he lands a job outside the restaurant business.
All the best.
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